FAQ

I am not sure if I have registered.

  • If you are not sure, check your e-mail, an automated e-mail will arrive (check junk & spam folder as well)
  • You register with your e-mail account only once. If the form doesn't accept your e-mail it means it's already there so don't put another one but contact us http://thecretetrip.org/contact

Who can register?

  • The trip is open to everyone, however it is designed for Erasmus students in Greece. Greek students, Erasmus students from other countries, your friends and ESNers from all over europe are also welcome.
  • If you don't hold a student ID extra costs may apply for visiting archaeological sites
  • If you are not an ESNcard holder there is an extra cost in the participation fee.

Can my friend register too even though he/she doesn't study in Greece

Yes, you and your friend are welcome at The Crete Trip. You just have to confirm your spots by paying at office hours of you Local Section when they open!

Can I register even though I am not an Erasmus Student?

Although the Crete Trip is designed for Erasmus students, Yes, you are welcome to purchase a ticket from the Local Section at your University when they open.

How can I pay the participants' fee?

Through your account, you will find a payment button in the end of the first week of registrations. (People already registered will receive an email notifiying them about the payment openings.)
Payments can be made only by CARD, MasterCard, Visa or Maestro, ONLINE.

What is my password?

  • You can use your e-mail & password in order to log into your account
  • By logging in you can check your Registration Status (Registered, Paid, Etc.) and add your ESNcard
  • Later on it will be used for the Rooming Process

What is my ESN Section?

  • In theESN Section field, you choose the ESN of your hosting university. ie. If you are studying at the Aristotle University of Thessaloniki, you have to select ESN AUTH.
  • If you are not sure whether your hosting university has an ESN section, check the list below.
  • If you are a friend of an Erasmus student, please select the same ESN section as your friend.
  • The option “International GuestESNers” is ONLY for members of ESN from other countries.
  • If your hosting university doesn't have an ESN Section, please choose the “No ESN section” option and tell us more in the comments about your hosting city and university.
  • If you are an ex-Erasmus student from a previous semester in Greece, please choose your ESN section accordingly.

Transportation FROM Crete

  • Every ESN section will arrange and provide group transportation to Athens-and-back, by bus or train and from Piraeus-to-Crete-and-back by boat.
  • To take advantage of that, select the option "travel both ways with the group"
  • The event begins from Wednesday May 8th, where the Day 1 &Boat Partyyyyyyyy!!! takes place inside the ferry from Piraeus to Crete.
    There will also be a post event in our ferry back to Athens, so make sure to join the group return transportation. This will be paid later after further announcement through your local ESN Section.
  • The boat back leaves from Crete at 21.00 Sunday 12th of May and arrives in the port of Piraeus at 6.00 Monday 13th.

I don’t have an ESNcard, can I join The Crete Trip?

Yes, You can join The Crete Trip without being an ESNcard holder. You’ll just not take the benefits of the ESNcard discount (reduced fee).

What is the ESNcard no.?

The ESNcard no. is your personal ESNcard’s unique number. You can find it above the barcode, at the bottom of the ESNcard’s front side. Please note that in order to use your ESNcard, you need to register at www.esncard.org and Activate it. An automated system checks whether your ESNcard is activated or not.

Are the T-shirts unisex?

YES, no special female or male cut.

I have a problem with my registration, what should I do?

For every problem concerning registration, please contact us through our contact form: https://thecretetrip.org/contact

What is the cancellation policy?

There are no money refunds provided if you wish to cancel your seat.
In such case, there can be a name change (exchanging your seat with someone else who wishes to participate after the registrations & payments deadline).
The name change period will take place from 1st April - 5th April 2019.

I do not have a local section, what should I do?

You can select “No ESN Section” during the registration process. Don’t worry, you will get all the information and you’ll have a Group Leader as well during the event!

The trip is sold out - what should I do?

If the trip is sold out you can register on the waiting list. If there are free places later on you will be contacted from the waiting list.

I want to sell my spot to someone else – how can I do it?

You can do a “Name Change" and sell your spot to someone else. “Name Change” means that your place can be bought by another person, and he/she will take your place on the trip. Name Changes can be done for free until 5th of April 23:59:59 (EET) 2019. Name changes can be made via e-mail to this address: section-c(at)thecretetrip.org. To confirm the name change and to avoid any mistakes, both seller and the buyer have to send an email with following information, included the attached signed document: (https://docs.google.com/document/d/1wkNPANZI4efHP5ACVYWZ1mYbad0H08_z9s7KGCayWDY/ )

Subject of email: Name change

Seller’s full name, date of birth, email address

Buyer’s full name, date of birth, email address

Please note that the Buyer should have already done the registration process at event.thecretetrip.org until the 30th of March.

Is it possible to book a one-way ticket for the ferry?

Yes It is possible to do, just select this option during your registration. If you want to change your transportation details, please contact your local section, or using the contact form.

When do I get my ferry ticket?

Tickets, which in this case are called “Boarding passes” will be distributed by your section Group Leader (for example ESN AUTH). In case you are an International Guest/No Section, you’ll get informed about the process.

Can I bring alcohol and food on board?

You may not bring any alcohol to the boat. There is going to be a security check at the terminal for all participants and any alcohol found will be confiscated and you might be left in the harbor. We recommend not bringing food of any kind nor even bottles of water, as even these can be sometimes confiscated by the security.

I am not studying in Athens, how can I reach the Athens and Piraeus port?

Please Contact your local section to find out.

When and where is the boarding?

The ferry departs from Piraeus Port at 20.30. Our boarding time is between 18–19, the exact time depends on your section. As we are a huge group, we recommend that you board on time and follow the instructions from Group Leaders.

What is my boarding group?

For students arriving alone, without an ESN Section or International guests, your Group Leader will have the information and let you know. You will get this information together with your boarding pass distributed once you have arrived at the harbour, so please be there on time and you will have everything you need from your Group Leader.

Can I drink in the hallway? Can I drink alcohol onboard the ferry?

Only non-alcoholic beverages are allowed to drink throughout the boat. There will be bars and Disco, and you’ll have special prices. Alcohol purchased from the bars should not be drunk in the hallways.

Can I smoke inside the ferry?

No. Smoking is allowed only on the outside deck area.

Where can we leave our luggage on the ferry?

During our way to Crete, we will have reserved seats for The Crete Trip group. You can leave the luggage there. Please note that neither the ferry company nor ESN Greece takes responsibility for valuables left there.

Can I pay with a bank card onboard?

Yes, though systems might not work all the time, as it requires online link to function and in the open sea the network can be quite weak. It's best to have some change on hand just in case. Onboard it's possible to pay with Euros.

What is included in the Event?

You can find all the information at The Crete Trip 2019 event: https://www.facebook.com/events/323634691479905/ or at the Crete trip official website: https://thecretetrip.org/
If you register, you will also see briefly what's included in the price you are entitled to pay.

How will the people check-in at the hotel?

The organizers will arrange your check-in at the hotel, so don’t worry, just hold your ID/Passport and your ESNcard once you arrive there.

How will the people on the bus know that I actually booked the thing?

Organizers have access to the lists of names and they will make sure that everything goes smoothly. All the participants will be given special bracelets that will be checked when entering the busses at the departure point and during the event.

Can I get a refund?

Please refer to the FAQ abut the cancellation policy above

For any further questions